Q: Can I order a product over the phone?
A: No. All orders must come over email or by faxing a completed orderform.
Q: What type of files can I send?
A: Please send photo images at a resolution of 300 dpi. Preferably a ".jpg" or ".tif" file.
Logos - Preferably an EPS. ".jpg" or ".tif" will be acceptable. - click here for more info.
We cannot accept publisher or Microsoft word documents as logo files.
Flyers, postcard, business cards - click here for more info.
Q: If I'm sending a Publisher file for my custom artwork, should I compress it with "Pack and Go," or should I just send the normal *.pub file?
A: While we can work with either type, we prefer to get the normal, uncompressed file. Please do not use Publisher's "Pack and Go" feature. If you are sending Publisher files with linked graphics (generally NOT recommended in Publisher), please gather all the associated files into a single Zipped file, and send us that. Compressing files with Winzip or PK Zip (or StuffIt on the Mac) is also the preferred method for Quark, Pagemaker, Illustrator, InDesign or any file with linked graphics. If you are using a font that is not included with Publisher, please send it along with your Publisher file. You can either Zip them together, or upload the font as an additional file upload (or include it on cd or zip-disk if you are sending files via mail.
Q: What is the setup fee and what does it include?
A: The standard setup fee varies with each item. Business card orders can range from $10.00 to $25.00.
Notepad design can start at $20.00 for standard layouts to $55.00 per hour custom design.
Postcard design can start at $15.00 for standard layouts to $55.00 per hour custom design.
Real Estate Agents - Can choose one of our Corporate Real Estate Company specific layouts from the Business card or Notepad galleries and pay NO DESIGN fees.
Microsoft Word, Microsoft Publisher, Powerpoint and Works files will be subject to a setup fee, minimum $10.00, But will also be subject to $55.00 per hour design fees depending on work to be done.
Q: How do I save a PDF for color printing?
A: Please download attached file. PDF & PRINT SETTINGS
Q: Why does the color of my job look different from the last time I ordered the same job?
A: Due to the nature of offset printing & 4 color process gang runs, a slight color shift may occur through-out the press run, and from one printing to the next. We do try our best for consistency, but can not guarantee exact color match on gang runs.
Q: What is a Gangrun?
A: A gang run is where we group many jobs together on one press run to give you the best price possible. Business cards may run 40 to 50 on one sheet, postcards may run 6 - 10 on a sheet on so on.
By doing this the customers split the cost of setups, film, plates, runtime and more.
Q: How well will my job match what I see on my monitor?
A: Most people are surprised at how well their job matches what they see. But because of wide differences in monitor calibration and the different technologies used, some printed colors may not exactly match the colors on your specific monitor.
Q: What about privacy and security?
A: No information we collect for order processing or from inquiries is shared with any other company or websites. Your information is only used to contact you when necessary. Credit Card information is only used to bill you for products and services ordered. Our secure shopping cart uses the latest secure server technology. Your order is submitted and retrieved with a secure connection to our server and remains secure at all times. Most experts consider that ordering securely on the Internet is as safe or safer than giving your information over the phone or to stores. Most cards have a Zero Liability policy for Internet use and limit your liability in the case of fraudulent use of your card.
Q: What size are the notepads?
A: Standard notepads are 3½ x 8½
Q: How many sheets are in a single notepad?
A: There are approximately 25 sheets per notepad.
Q: What kind of paper will my job be printed on?
A: All notepads are printed on a 20#/50#, 96 bright white offset.
Business cards can be on 14pt, 16pt Glossy with UV Coating or a 16pt NON Coated Matte finish.
Rush orders available on a 10pt gloss with UV Coating
Q: Will I see a proof before you print my product?
A: Yes! Your job will NOT be printed until we have on file your WRITTEN
(such as: email message, fax) approval of the job; verbal approval (such as: telephone
conversation, voice mail message) will not be adequate.
Q: How many proofs can I receive?
A: Up to 3 proofs if absolutely necessary. Please proof carefully.
Each proof thereafter will be an additional $10.00.
Q: After approving my proof, how long does it take to receive my product?
A: Most full color products take 10-15 business days for printing plus 3-5 days shipping time.
Q: If a designer has designed my notepads for mean and I need to send you files.
How do I indicate that to you?
A: You will note in additional info "Artwork to be emailed or mailed on disk"
Q: How do I get my images (photo and logo) to you?
A: email your images to orders@ColoradoFlyerCo.com
Q: I ordered several days ago but I still don't have a proof.
A: Please check your junkmail folder in case your emailed proof fell into it.
Please add "designer@ColoradoFlyerCo.com" to your safelist to enable you to receive your email proof.
Q: Can I pick my product up to save on shipping?
A: If you live or work in the Denver Metro area, you can pick up your printing or have your job delivered to your office. Some restrictions apply. see below.
Q: Will I always receive exactly the quantity I order?
A: Most of the time, we ship you slightly more than you ordered, free of charge. On occasion, we ship slightly fewer pieces than you ordered. Printing industry trade standards allow for 5% over/under run.
Q: What is Free Delivery & Do I qualify?
A: *FREE DELIVERY TO REAL ESTATE OFFICES / FREE Delivery is to the Denver Metro area offices that are part of our regular delivery route. Delivery charge will be applied to Northern Colorado offices including Greeley, Longmont, Loveland, Ft. Collins, Boulder and surrounding areas. Orders may also be picked up at our office during the hours of 9:00 a.m. to 5:30 p.m. Small charge also applies for delivery to home-based offices.
Right click on file for additional
4 color information.
FAQ
Questions about printing, proofs or delivery?
Find your answers here.
Colorado Printing & Flyer
p: 720-870-5725 | tf: 888-870-5725 | f: 720-870-5612
For full color process Business cards & notepads, please allow 10-15 business days for printing and delivery. Color Matching: Colors do not match the PMS (Pantone Matching System) colors when converted to four-colored process. We will use the industry standard charts to get the color as close as possible to your company’s PMS color and samples you provide. Due to the nature of offset printing & 4 color process
gangruns a slight color shift may occur through-out the press run, and from one printing to the next.
Not responsible for quality of photo reproduction on low resolution photos supplied. Not responsible for delivery delays due to
weather conditions.
Disclaimer: All information is assumed to be accurate, but not guaranteed. Information on this website, including pricing and options, are
subject to change without notice.
This site is protected by copyright and trademark laws under US and International law. All rights reserved.
© 2010 CoPrintingandFlyer.com and ColoradoFlyerCo.com
for questions or job submissions email: orders@ColoradoFlyerCo.com
